Privacy Policy

Effective Date: October 19, 2026
Last Updated: October 19, 2026

Vohra Tax & Accounting (“Vohra Tax,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://new.vohratax.com/, contact us, request an appointment, inquire about our tax and accounting services, or otherwise interact with us through our website.

This policy applies to website visitors, prospective clients, and existing clients who interact with our website. Additional privacy notices or professional obligations may apply to information collected while providing tax preparation, accounting, or other professional services.

1. Business Information and Contact Details

Business Name: Vohra Tax & Accounting

Primary Business Address:
1064 Dundee Ave
Elgin, IL 60120
United States

Privacy Contact Email: info@vohratax.com

If you have questions about this Privacy Policy or wish to make a privacy-related request, you may contact us using the email address above.

2. Information We Collect

The information we collect depends on how you interact with our website and services.

A. Information You Provide Directly

We may collect information you voluntarily provide through contact forms, appointment requests, consultation bookings, service inquiries, or other website interactions, including:

Name and contact details, such as email address and telephone number.
Information about your inquiry or the tax and accounting services you are interested in.
Appointment requests, preferred consultation times, and related communications.
Information you provide when communicating with us by email, telephone, chatbot, or live chat.
Other information you voluntarily submit through our website.

Please do not submit Social Security numbers, taxpayer identification numbers, tax returns, bank account details, passwords, or other sensitive financial documents through ordinary website forms or chat features unless we have specifically confirmed that the channel is secure and appropriate for that information.

B. Automatically Collected Information

When you visit our website, we and our service providers may automatically collect certain technical and usage information, including:

Internet Protocol (IP) address.
Browser type and version.
Device type and operating system.
Pages visited, links clicked, and interactions with website features.
Date, time, and duration of visits.
Referring website, campaign source, or advertising interaction.
Cookie identifiers and similar online identifiers, subject to your settings and applicable requirements.

This information may be used to maintain website functionality, understand visitor behavior, measure advertising performance, troubleshoot technical issues, and improve our services.

C. Information Collected Through Telephone Interactions

We may use telephone tracking technologies to understand which marketing channels generate inquiries and calls. Depending on the technology used, this may involve collecting the telephone number used to contact us, call duration, call time, referral source, and related call metadata.

If calls are recorded or transcribed, we will provide any notice or obtain any consent required by applicable law. We will not represent that calls are recorded unless that functionality is enabled.

D. Information Collected Through Chatbots and Live Chat

If you interact with an AI chatbot or third-party live-chat service on our website, we and the relevant provider may process information you submit, including your messages, contact details you choose to provide, conversation timestamps, and technical information associated with the interaction.

Chat services may use this information to respond to inquiries, facilitate communication, improve service functionality, or direct your request to our staff, depending on the provider’s configuration and terms.

Chatbot responses are intended to provide general website or service information and should not be treated as individualized tax, accounting, legal, or financial advice unless expressly confirmed by an authorized professional.

Please do not submit sensitive tax, financial, or identity information through a chatbot or live chat unless the service has been specifically approved for that purpose.

3. How We Use Your Information

We may use information collected through our website for the following purposes:

To respond to questions and service inquiries.
To schedule appointments and consultations.
To communicate with prospective and existing clients.
To provide information about our tax preparation and accounting services.
To operate, maintain, secure, and improve our website.
To understand website traffic and visitor interactions.
To measure marketing campaign performance and advertising conversions.
To support advertising audience creation or remarketing where enabled and permitted.
To detect fraud, prevent misuse, and troubleshoot technical issues.
To maintain business records and comply with applicable legal, regulatory, and professional obligations.
To protect our rights, clients, staff, and business.

We will use personal information for purposes reasonably consistent with the purpose for which it was collected, as permitted by applicable law.

4. Cookies and Similar Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to support functionality, understand website usage, measure advertising performance, and support marketing activities.

These technologies may include:

Strictly necessary technologies: Used for website operation, security, navigation, and requested functionality.

Analytics technologies: Used to understand visitor activity, website performance, and how people interact with our content.

Advertising technologies: Used to measure advertising campaigns, attribute conversions, build or evaluate advertising audiences, and support remarketing where enabled.

Some technologies may be provided by third parties, including Google and Meta.

Our website currently uses a basic cookie notice. A notice alone may not provide the controls required for all tracking technologies. Where consent is legally required, the relevant technologies should be configured to respect the visitor’s choice before collecting or using information for the applicable purpose.

You can manage cookies through your browser settings. Blocking or deleting cookies may affect some website features. Browser controls alone may not prevent all forms of tracking.

Where available, you should also be able to access the website’s cookie preferences to change or withdraw your choices.

5. Google Analytics 4 and Google Tag Manager

We use or may use Google Analytics 4 (“GA4”) to understand how visitors use our website. Google Tag Manager may be used to manage website tags, including analytics and advertising tags.

Depending on the configuration and your consent choices, these technologies may process information such as:

Website visits, page views, and interactions.
Browser and device information.
IP-related and online identifiers.
Referring sources and campaign information.
Events and conversion-related activity.

Google Analytics helps us evaluate website performance and improve the visitor experience. Google Tag Manager is a tag-management tool and may facilitate the operation of other technologies described in this policy.

Google processes information in accordance with its applicable terms and privacy policy:

Google Privacy Policy

Where required, analytics tags will be configured to respect applicable consent choices. The actual behavior depends on the website’s technical implementation.

6. Google Ads, Conversion Tracking, and Remarketing

We use or may use Google Ads technologies to measure advertising performance and promote our services.

Depending on the services enabled, Google Ads conversion tracking may help us understand whether an advertising interaction leads to an inquiry, appointment request, telephone call, or other relevant website action.

Google Ads remarketing or audience features may allow advertising to be shown to people who previously interacted with our website or who belong to permitted advertising audiences.

These technologies may process online identifiers, cookie information, advertising interaction data, device information, and website activity. The information processed depends on the tags and campaign features enabled.

We will configure advertising technologies to respect applicable consent requirements and privacy choices. Where required, advertising storage, advertising-related user data, and personalized advertising will remain disabled until the necessary consent is provided.

You can review Google’s privacy practices and available advertising controls here:

7. Meta Pixel and Meta Conversions API

We use or may use Meta advertising technologies, including the Meta Pixel and Meta Conversions API, to measure advertising performance, understand website interactions, and support campaigns on Facebook and Instagram.

Depending on the implementation, these technologies may process information such as:

Website page views and selected events.
Browser and device information.
IP address and online identifiers.
Advertising attribution information.
Certain contact or event information, where configured and permitted.

The Meta Pixel may transmit information from the visitor’s browser. The Conversions API may transmit event information from our server or another connected system to Meta.

Where enabled, some information may be used to measure conversions, improve advertising delivery, or support permitted audience-matching and remarketing functions.

We will not intentionally send sensitive tax information, tax return contents, Social Security numbers, taxpayer identification numbers, or other sensitive financial details to advertising platforms. Website forms, event tracking, and server-side integrations should be configured to prevent such disclosures.

We will also configure these technologies to respect applicable consent requirements and privacy choices.

Meta’s privacy information is available at:

Meta Privacy Policy

8. Google Maps and Location Services

Our website may use Google Maps embeds or Google Maps Platform APIs to display office locations, provide directions, or help visitors locate our services.

When you view or interact with a Google Maps feature, Google may process information such as your IP address, browser and device information, map interactions, search terms, and location-related information, depending on the feature and how it is used.

If you choose to use a location feature, your device or browser may request permission to share your location. We do not intend to access your device’s precise location without the permissions or consent required by applicable law.

Google Maps features are subject to Google’s applicable privacy practices and platform terms.

Where required, the website will provide appropriate notices and consent controls for cookies or location-related processing associated with these features.

9. AI Chatbots and Third-Party Live Chat Services

Our website may provide an AI-powered chatbot or a third-party live-chat feature to answer general questions, help visitors navigate services, and facilitate communication with our team.

Information submitted through these features may be processed by the relevant service provider. Depending on the provider and configuration, messages and associated technical information may be stored, reviewed, or processed to operate, maintain, secure, or improve the service.

The provider may process information under its own privacy policy and contractual terms. Where appropriate, we will use service providers under arrangements designed to protect information and limit its use to authorized purposes.

Chatbot and live-chat conversations are not a substitute for a secure client portal. Do not submit tax returns, Social Security numbers, taxpayer identification numbers, bank details, account passwords, or other sensitive information through these features unless we have specifically confirmed that the channel is approved for that purpose.

If a chatbot is powered by an AI provider, the provider’s identity, privacy terms, data-retention settings, and use of submitted information should be verified before publication of this policy.

10. How We Share Information

We do not describe the website as a system for selling personal information. We may, however, disclose or make information available to third parties in the following circumstances:

A. Service Providers

We may share information with providers that help us operate our website and business, including website hosting companies, analytics providers, appointment-booking services, communication platforms, chatbot providers, live-chat services, and technical support providers.

These providers may process information as needed to deliver their services, subject to applicable agreements and law.

B. Advertising and Analytics Partners

We may permit Google, Meta, and other relevant providers to receive website or event information through analytics tags, advertising pixels, conversion tracking, or server-side integrations.

Depending on the implementation, this may constitute sharing for advertising, analytics, or cross-context advertising purposes under certain privacy laws. The legal classification depends on the information shared, the purposes of processing, and applicable law.

Where required, we will provide the relevant disclosures and opt-out or consent mechanisms.

C. Legal and Regulatory Requirements

We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, or valid government requests, or to establish, exercise, or defend legal claims.

D. Business Transactions

Information may be transferred in connection with a merger, acquisition, restructuring, sale of business assets, or similar transaction, subject to applicable legal requirements.

E. With Your Direction or Permission

We may disclose information where you request or authorize us to do so, or where otherwise permitted by law.

11. Tax and Accounting Client Information

Information collected while providing tax preparation, accounting, or related professional services may be subject to additional legal, regulatory, contractual, and professional confidentiality obligations.

This website Privacy Policy does not replace any separate client engagement terms, professional notices, or privacy disclosures applicable to those services.

We do not intend to use advertising pixels, analytics tags, or chatbots to collect or transmit the contents of tax returns, taxpayer identification numbers, Social Security numbers, bank credentials, or other sensitive client records.

Client information should be submitted through channels designated and approved for the relevant purpose. If you are an existing client, please contact our office if you are unsure which method to use.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing client relationships, maintaining business records, meeting legal and professional obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, applicable recordkeeping requirements, and any legal holds.

Third-party providers may retain information under their own retention policies and contractual arrangements.

When information is no longer required, we will take reasonable steps to delete it, securely dispose of it, or de-identify it, subject to applicable law and legitimate recordkeeping requirements.

13. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access controls, appropriate technical safeguards, and the use of service providers with relevant security protections.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

If a security incident involving personal information occurs, we will take appropriate steps and provide notifications where required by applicable law.

14. Your Privacy Rights and Choices

Depending on applicable law and the circumstances, you may have rights or choices concerning your personal information, including:

Requesting access to personal information we maintain about you.
Requesting correction of inaccurate information.
Requesting deletion of information, subject to applicable exceptions.
Withdrawing consent where processing is based on consent.
Opting out of certain targeted advertising or other processing where applicable law provides that right.
Requesting information about how your personal information is collected, used, or disclosed.

To submit a request, email info@vohratax.com with the subject line Privacy Request and describe your request.

We may need to verify your identity or authority before responding. We will respond within the period required by applicable law. Certain information may need to be retained to meet legal, tax, accounting, professional, or other legitimate obligations.

We will not unlawfully discriminate against you for exercising a privacy right available under applicable law.

Advertising Choices

You can review available advertising controls through:

These controls may affect advertising personalization on the relevant platforms but do not necessarily disable every form of advertising measurement or tracking on our website.

Where required, we will provide website-level opt-out mechanisms for applicable advertising or data-sharing practices.

15. Children’s Privacy

Our website and professional services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without the consent required by applicable law.

If you believe a child has provided personal information to us in circumstances that require parental consent, please contact us at info@vohratax.com so that we can review the matter and take appropriate action.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, appointment services, maps, or other online services.

When you follow a third-party link or interact with an embedded service, the third party may collect information in accordance with its own privacy policy and terms. We do not control the privacy practices of independent third-party websites.

We encourage you to review the relevant privacy notices before providing information to those services.

17. U.S. State Privacy Laws

This policy is intended for a business primarily serving clients in Illinois, United States.

Applicable privacy rights and obligations depend on the relevant law, the nature of the information, the business’s activities, and whether statutory thresholds or exemptions apply.

Nothing in this policy is intended to limit any rights that cannot lawfully be waived. Where a specific privacy law applies, we will address requests and obligations in accordance with that law.

Illinois residents may also have protections under applicable Illinois laws concerning personal information and data security, including breach-notification requirements.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, business practices, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.

19. Contact Us

If you have questions about this Privacy Policy, our information-handling practices, or a privacy request, please contact:

Vohra Tax & Accounting
1064 Dundee Ave
Elgin, IL 60120
United States

Email: info@vohratax.com

Please use the subject line Privacy Request when requesting access to, correction of, or deletion of personal information.

This Privacy Policy describes intended website privacy practices and should be finalized after the website’s actual tracking, chatbot, live-chat, and data-handling configurations have been verified.